Contact
How can I contact you?
Email is our preferred contact method: contact@craftbakesltdd.com. You can also call +44 7507 075837, and live chat support is available.
Delivery
How much is delivery, and when will my order arrive?
Delivery to the United Kingdom is free, and the estimated delivery time is 3–6 working days. Read the full Delivery Policy.
How can I track my order?
See the order tracking section of our Delivery Policy, or email us with your order number.
Returns
Can I change my mind after ordering?
You have the right to cancel within 14 days of receiving your goods. How to cancel and return an order is explained on our Returns and Refunds page.
Our company
Who runs Sorlo?
Sorlo is operated by CRAFT & BAKES LTD, company number 17197824, 5th Floor Devere House, 62 Vicar Lane, Bradford, England BD1 5AH, United Kingdom.